Skills & Competencies for Program Management Office Director

Program Management Office Director job profile

JOB SUMMARY for Program Management Office Director

Directs and oversees the Program Management Office (PMO) to ensure programs and projects meet organization goals and requirements.

JOB RESPONSIBILITIES for Program Management Office Director

Develops and implements PMO processes and policies, directs project management staff, and works with other department leaders to define, prioritize, and develop projects and programs.

Program Management Office Director SALARY RANGE

BASE 50%
$189,353
TOTAL 50%
$216,630
Job Level
M04
Job Code
IT10000366
Education/Degree
Bachelor's Degree
Reports To
Top Management

Program Management Office Director Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Program Management Office Director skill and competencie below to view definitions.

10 general skills or competencies (Job family competencies) for Program Management Office Director

1 Job Family Competencies – Change Management
Proficiency Level -4
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Documents change management controls, procedures, and requirements.
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Level 2 Behaviors
(Light Experience)
Compiles change readiness findings to support the overall change project.
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Level 3 Behaviors
(Moderate Experience)
Implements change management programs to improve operating efficiency.
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Level 4 Behaviors
(Extensive Experience)
Formulates operational and business workflow changes to maximize change adoption.
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Level 5 Behaviors
(Mastery)
Establishes standard operating procedures to improve change and request management.
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2 Job Family Competencies – Program Management
Proficiency Level -3
Skill definition-Planning, managing, and executing multiple related projects mapped to business objectives that improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Describes concepts and principles of program management in improving organizational performance.
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Level 2 Behaviors
(Light Experience)
Conducts continuous program analysis to determine risks and impact on the program.
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Level 3 Behaviors
(Moderate Experience)
Monitors expenditure of various projects to achieve objectives and allowable schedule constraints.
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Level 4 Behaviors
(Extensive Experience)
Makes presentations to senior management for new talent management programs.
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Level 5 Behaviors
(Mastery)
Creates guidelines, standards, and procedures to govern the solution and delivery of programs.
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3 Program Management Office Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Program Management Office Director
Proficiency Level - 4
5 Competency for - Program Management Office Director
Proficiency Level - 5

15 soft skills or competencies (core competencies) for Program Management Office Director

1 Core Competencies – Business Acumen
Proficiency Level -3
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Implements effective marketing strategies that achieve improved business outcomes.
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Level 4 Behaviors
(Extensive Experience)
Optimizes business processes based on deep insight into various business unit functions.
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Level 5 Behaviors
(Mastery)
Evaluates industry and market trends to identify new business opportunities.
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2 Core Competencies – Quality Management
Proficiency Level -4
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the evolution and popular methodologies of quality management.
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Level 2 Behaviors
(Light Experience)
Identifies quality assurance issues per defined process and prepares appropriate reporting to management.
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Level 3 Behaviors
(Moderate Experience)
Participates in the design and development of an overall quality management plan.
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Level 4 Behaviors
(Extensive Experience)
Oversees current quality improvement plans, policies, procedures, and programs; identifies improvement opportunities.
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Level 5 Behaviors
(Mastery)
Leads the quality metrics design and improvement initiatives to enable a robust quality control environment.
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3 Program Management Office Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Program Management Office Director
Proficiency Level - 4
5 Competency for - Program Management Office Director
Proficiency Level - 5

Summary of Program Management Office Director skills and competencies

There are 0 hard skills for Program Management Office Director.
10 general skills for Program Management Office Director, Change Management, Program Management, Project Cost Management, etc.
15 soft skills for Program Management Office Director, Business Acumen, Quality Management, Resource Management, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Management Office Director, he or she needs to be skilled in Business Acumen, be skilled in Quality Management, and be skilled in Resource Management.

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