10 general skills or competencies (Job family competencies) for Program Management Office Director
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Documents change management controls, procedures, and requirements.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Compiles change readiness findings to support the overall change project.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements change management programs to improve operating efficiency.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Formulates operational and business workflow changes to maximize change adoption.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes standard operating procedures to improve change and request management.
See 4 More Skill Behaviors
Skill definition-Planning, managing, and executing multiple related projects mapped to business objectives that improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Describes concepts and principles of program management in improving organizational performance.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Conducts continuous program analysis to determine risks and impact on the program.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Monitors expenditure of various projects to achieve objectives and allowable schedule constraints.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Makes presentations to senior management for new talent management programs.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates guidelines, standards, and procedures to govern the solution and delivery of programs.
See 4 More Skill Behaviors
15 soft skills or competencies (core competencies) for Program Management Office Director
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements effective marketing strategies that achieve improved business outcomes.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Optimizes business processes based on deep insight into various business unit functions.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Evaluates industry and market trends to identify new business opportunities.
See 4 More Skill Behaviors
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the evolution and popular methodologies of quality management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies quality assurance issues per defined process and prepares appropriate reporting to management.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Participates in the design and development of an overall quality management plan.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees current quality improvement plans, policies, procedures, and programs; identifies improvement opportunities.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the quality metrics design and improvement initiatives to enable a robust quality control environment.
See 4 More Skill Behaviors
Summary of Program Management Office Director skills and competencies
There are 0 hard skills for Program Management Office Director.
10 general skills for Program Management Office Director, Change Management, Program Management, Project Cost Management, etc.
15 soft skills for Program Management Office Director, Business Acumen, Quality Management, Resource Management, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Management Office Director, he or she needs to be skilled in Business Acumen, be skilled in Quality Management, and be skilled in Resource Management.